This Refund Policy applies to all course package purchases made on IncomeMantra ("Service"). By purchasing a package, you agree to the terms below.
1. Digital Products
IncomeMantra packages grant immediate, lifetime access to digital course content. Because access to course materials is granted instantly upon successful payment, purchases are generally non-refundable once access has been provided.
2. Eligible Refund Cases
You may be eligible for a refund only in the following situations:
- A duplicate/double payment was charged for the same package due to a technical error.
- Payment was deducted from your bank/UPI account but the order was not created or completed on our platform (verified against our payment gateway records).
- You were charged but never received access to the purchased package due to a verified platform error.
3. How to Request a Refund
Refund requests must be raised within 7 days of the transaction date by emailing support@incomemantra.in with your registered email, transaction ID, and a description of the issue. Verified refunds are processed to the original payment method within 7–10 business days.
4. Non-Refundable Situations
- Change of mind after accessing course content.
- Dissatisfaction with course outcomes or referral earnings — IncomeMantra does not guarantee any specific income or earning result.
- Account suspension due to a violation of our Terms & Conditions or Acceptable Use Policy.
5. Package Upgrades
Package upgrade payments (the price difference charged when moving to a higher tier) are treated the same as new package purchases under this policy.
6. Contact Us
For refund requests or questions, contact support@incomemantra.in or call +91 63727 18071.